I can not send outgoing email (Error Number: 0x800CCC0B) Print

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SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B

If you can not send email using mail.yourdomainname.com as your SMTP server, it may be because your ISP is blocking port 25 on their network, used for sending outoing mail via the SMTP protocol. In this instance, we recommend using your ISPs outgoing mail server, which can be obtained from your ISP. This practice has been put in place in an effort to stop spam. Telstra and Optus are some well known companies that have implemented the blocking of port 25 on their network. If you are with Bigpond, please see http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5562

Please check with your ISP for their outgoing mail server settings (SMTP) and adjust in your email program under email account setup . For example:

Bigpond Outgoing Mail Server: mail.bigpond.com
Optusnet Outgoing Mail Server: mail.optusnet.com.au

Relaying mail through your ISP will not change the look and appearance of email you send. It will simply use your ISPs outgoing mail server to relay your message, which will appear from your email address, etc.


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